Services Include:

• ​Pre-assessment, Assessment and Internal Audits
  • One of our auditors will conduct a pre-assessment audit of your facility to find out exactly how your system aligns with the standard you intend to apply for. If your facility already has a certification, our firm can conduct a yearly assessment audit to ensure your system is up-to-date in order to avoid costly non conformances and possible re-audits by your registrar.
• ​​Document Review
  • Our associates will review your quality manual, audit findings, internal work instructions and internal procedures so that your system aligns with the standard your company will be applying for. Our reviews are also crucial when developing your responses to audit findings so that the wording and syntax are accepted by the intended audience.
• Gap Analysis of your Management System
  • ​Our auditors and quality associates will evaluate your current management system to determine where procedures need to be implemented in order to become a certified company.  This step is essential when determining a timeline towards certification and to understand what the current state your company is in.
• ​​Account Management
  • Up-to-date points of contact and information. We have found that in organizations large and small, points of contact can be lost, jeopardizing your certificate(s) and reputation. We will make sure your account is always monitored and updated. We will also process location change and name change processing
• ​​Step-process project management towards certification
  • Our firm will outline the timelines of when to submit paperwork and assist with monitoring these processes.  It's not only accountability but following the steps in a timely manner. We know every step of the process to become a certified company and will walk your facility through each step. It is important to to provide an outline and manage of the steps to becoming certified
• Dispute Resolution
  • If your facility has a conflict with your registration or certification body, we will conduct conflict resolution in order to ensure your certifications do not become cancelled.
• Payment facilitation and tracking
  • Processing of annual fees and audit billings. Don't miss important deadlines of annual fee payments or audit bills. Our associates ensure that prompt payment is made so your certificates are not in danger of being cancelled.
• Executive Reports
  • ​Professional and Concise reports are issued every month to update management and owners of the progress or state of certifications.  These reports detail the progress of future certification holders or the state of existing certifications.
• US Representation with certification bodies and registrars
  • ​As the global economy takes hold, many barriers arise with regards to language, culture, time changes, and submitting the correct documentation.  Our firm bridges these gaps for companies operating outside of the United States to provide a clear picture of the certification process.  
• Translation services for communication
  • ​We provide translation services for all documentation and communications between your company and US-based registrars to eliminate your important information being lost in translation.

Services List

• Certification Account Management
• International Account Representation to Quality Registrars​
• Lean Manufacturing Projects
• Manufacturing Processes
• Quality Risk Management Approach
• Six Sigma Principles​
• Pre-assessment Audits
• Internal Audits
• Supplier Audits
• Management Reviews
• Audit Preparation
• Audit Planning
• Audit Result Review and Response Advisement
• Quality Manual Review
• Document Review
• Document Control
• Document Retention
• Control Security Documentation
• Document Archiving
• Lifecycle Management Documentation and API Std 18LCM
• On the Job Training
• Standards Training
• On-Site and Off-Site Training
• Onboarding
• New Hire Training
• Continued Education
• Gap Analysis
• Remediation Planning
• Risk Management Assessments
• Strategic Planning
• Project Timelines Development
• Project Management for Certification Applications and Quality Implementation
• Change Controls
• APR’s
• Quality Metrics Design and Monitoring
• SOP
  
• Customer Complaints